Customer Service


Albatross UV carries a large inventory of the most popular lamp styles which are generally shipped within 24 hours of receipt of the order. Orders of less than 20 lamps can normally be shipped within 48 hours. Orders in excess of 100 lamps may take several days to manufacture. We will be happy to work with you to ensure that you get the lamps you need when you need them. So if you have tight deadlines or challenging scheduling requirements give Albatross UV a call and will do our best to accommodate your situation.


We are so confident that our lamps have been manufactured to the highest manufacturing standards that we are willing to offer you this guarantee. If our lamp fails to perform to specifications anytime during the first 1000 hours of normal use, then Albatross UV will replace your lamp at no cost to you.1 No other lamp manufacturer stands behind the quality of their lamps by offering a similar warranty.

Factory-direct pricing

Albatross UV offers factory-direct pricing to all of our customers. Low overhead, a significant investment in state-of-the-art manufacturing and a highly trained, effective, and dedicated staff of personnel enables Albatross UV to offer the very best UV lamp at the very best price.

Technical Assistance

Albatross UV prides itself in providing the best customer service and technical assistance available in the industry. Our customer service representatives are available to answer your technical questions and to help you get the most from your Albatross UV lamps. If you have a requirement for achieving a certain spectral output or in meeting a particular electrical operating parameter, contact Albatross UV today by phone, fax, or email and let us serve you.

World-wide sales and distribution

Albatross UV serves clients and customers world-wide. Albatross UV does business in over 40 different countries and can ship anywhere in the world. We never tack on additional packaging or handling fees and won’t charge you anymore than what Federal Express, United Parcel Service, and the United States Postal Service normally charges for shipping.


Copyright (c) 2010, Albatross UV                  3840 W. Seltice Way, Post Falls, Idaho 83854  U.S.A.          Phone: 208-777-1000               email: